All of our products are listed in Singapore dollars.
Local shipping will be at $4.20 if you spend below $35.
International shipping will be $20 if you are shipping within Asia and if your box is below 5kilos.
For local shipping, if you place your order before 4pm on a working day, your box is immediately prepared and packed to be handed over to our local courier, and will be shipped within 48 hours.
During the peak festive period from mid November till end December, your parcel might take longer to get to you. Best rest assured that we are doing our best to deliver your boxes the earliest we can. We know you can’t wait!
We only ship to countries that are supported by SingPost. If your country is not listed, unfortunately, we are unable to ship the box to you.
To update your shipping address, simply login into your account and update your information by clicking edit on the shipping information tab. The change will be reflected immediately on ALL of your unshipped boxes.
Yes, tracking information is available. You will receive an email that includes tracking details when product is ready to be shipped.
In the case an item comes damaged or is missing, please Whatsapp our customer support team at +65 88560495 or email us at firstname.lastname@example.org and we’d be happy to resolve your request. We request a photo of the damaged item with your submission to expedite a resolution.
This, unfortunately, can happen when an address is incomplete or in correct. If the box has been sent back to us due to a mailing mistake on the customer’s end, you will have to bear the reshipping costs.
We cannot reship a box if we do not receive it back. However, if the mistake has occurred on our end we will accommodate to ensure you receive a new or re-shipped box without any further costs.
We currently accept payments through all major credit cards. All payments are taken through our secure checkout and we will never share any of your details with third-parties.
Payment error can occur if your credit card has expired or your balance is insufficient Please use credit cards with valid expiry date.