Depending on how you use our website, platform or services, we may collect your name, contact and company details, account information, billing and delivery details, order and payment information, service preferences, feedback, enquiries and technical data such as your IP address, browser, device and website usage. Where you use our services on behalf of a company, we may also collect information about the company account, authorised users, delivery locations and purchasing arrangements.

We may collect personal data when you:
• register for an account or join a company workspace;
• submit an enquiry or request a quotation;
• place or manage an order;
• contact our sales, customer service or operations teams;• subscribe to our marketing communications;

• participate in a promotion, survey or feedback exercise;
• visit or interact with our website or online platform; or
• communicate or conduct business with us in any other way.

We may also receive personal data from your employer, colleagues, authorised representatives, service providers or business partners where appropriate.

We may collect, use and process personal data for the following purposes:

• creating and managing customer accounts, company workspaces and user access;

• preparing quotations, processing orders, arranging deliveries and providing our products and services;

• managing invoices, payments, refunds and other transaction records;

• communicating with you regarding orders, enquiries, feedback, support requests and ongoing services;

• improving, analysing and securing our website, platform, services and business operations; and

• sending marketing communications with your consent, complying with legal requirements and carrying out other purposes disclosed to you at the time of collection.

We will only collect, use or disclose personal data with your consent or where permitted or required under applicable law.

Where you have agreed to receive marketing communications, we may use your contact information to send you information about our products, pantry solutions, catering services, corporate gifting, promotions and company updates.

You may unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us.

Unsubscribing from marketing communications will not affect operational messages that are necessary for us to manage your account, orders, deliveries or ongoing services.

Our website and online platform may use cookies and similar technologies to:

• remember account or website preferences;

• support login and platform functionality;

• understand how visitors use our website;

• measure website and marketing performance;

• improve the user experience; and

• maintain the security and reliability of our services.

Cookies are small data files stored on your device or browser. You may configure your browser to block or delete cookies. However, some parts of our website or platform may not function properly if cookies are disabled.

We may also use analytics tools that collect technical information such as IP addresses, device and browser information, referring pages, pages visited and the date and time of access.

We do not sell or rent your personal data.

We may disclose personal data where necessary to service providers, suppliers, delivery and catering partners, payment and technology providers, professional advisers, related companies, authorised business partners, government authorities or other parties permitted by law. We may also disclose personal data in connection with a business transfer, merger or restructuring. These parties are only given the information needed to perform their services and are expected to protect it appropriately. We may also use or share aggregated or anonymised information that does not identify any individual.

We maintain reasonable administrative, physical and technical measures to protect personal data against:

• unauthorised access;

• improper collection, use or disclosure;

• alteration or loss;

• accidental deletion; and

• other similar risks.

These measures may include access controls, account authentication, staff training, secure storage practices, system monitoring and appropriate security arrangements with our service providers. While we take reasonable precautions, no website, online system or method of electronic transmission can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential and should notify us promptly if you believe that your account has been accessed without authorisation.

We retain personal data only for as long as necessary to provide our services, manage accounts and transactions, respond to enquiries or disputes, and meet legal or business requirements. When the information is no longer needed, we will take reasonable steps to delete, destroy or anonymise it, although certain records may be retained where required by law or for legitimate operational purposes.

Some of our service providers or systems may process or store personal data outside Singapore.

Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that it continues to receive a standard of protection comparable to that required under the PDPA.

You may request access to the personal data we hold about you or ask us to correct information that is inaccurate or incomplete. We may verify your identity before processing the request, and certain information may be excluded where permitted or required by law.

You may withdraw your consent to our continued collection, use or disclosure of your personal data by contacting our Data Protection Officer.

We will explain any likely consequences of withdrawing consent. Depending on the nature of your request, withdrawal may affect our ability to provide certain products, platform functions or services to you.

Withdrawal of consent will not affect personal data that we are permitted or required to retain, use or disclose under applicable law.

Our website or platform may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security or content of these third-party websites or services. You should review the relevant third party’s privacy policy before providing personal data to them.

We may update this Privacy Policy periodically to reflect changes to our services, systems, business practices or legal requirements. The latest version will be published on our website with the updated revision date. Where appropriate, we may also notify users of significant changes through email, our platform or another suitable communication channel.

For questions, feedback, access or correction requests, withdrawal of consent, or concerns relating to personal data, please contact us:

Tasty Snack Asia Pte. Ltd.

Email: askus@tastysnack.asia

Telephone: +65 8805 9103

Mailing address:

1 Kim Seng Promenade

#13-04 Great World City Office Tower

Singapore 237994