Local shipping will be at $4.20 if you spend below $35.
International shipping will be $20 if you are shipping within Asia and if your box is below 5kilos.
For local shipping, if you place your order before 4pm on a working day, your box is immediately prepared and packed to be handed over to our local courier, and will be shipped within 48 hours.
During the peak festive period from mid November till end December, your parcel might take longer to get to you. Best rest assured that we are doing our best to deliver your boxes the earliest we can. We know you can’t wait!
Yes. If you require 24hr shipping, it is available at an additional $15 at check out. Kindly place an order before 12pm for delivery on the same day.
Unfortunately, due to the current COVID-19 issue and limited flights out of Singapore, we are not able to ship to all countries.
We only ship to countries that are supported by SingPost. If your country is not listed, unfortunately, we are unable to ship the box to you.
To update your shipping address, simply login into your account and update your information by clicking edit on the shipping information tab. The change will be reflected immediately on ALL of your unshipped boxes.
Yes, tracking information is available. You will receive an email that includes tracking details when product is ready to be shipped.
In the case an item comes damaged or is missing, please Whatsapp our customer support team at +65 88560495 or email us at firstname.lastname@example.org and we’d be happy to resolve your request. We request a photo of the damaged item with your submission to expedite a resolution.
This, unfortunately, can happen when an address is incomplete or in correct. If the box has been sent back to us due to a mailing mistake on the customer’s end, you will have to bear the reshipping costs.